KARBEN Training Solutions

HLT33115 Certificate III in

Health Services Assistance
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12 months
15 Units of Competency
Blended delivery
Payment plans available
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Nationally Recognised
ABOUT THE QUALIFICATION

HLT33115 Certificate III in Health Services Assistance

This qualification prepares you to work in health-service settings, supporting health professionals in providing person-centred services. Through your training, you’ll learn how health services operate and how to contribute to safe, person-centred care environments. You’ll gain technical skills and knowlege in other foundational principles of the industry, including meeting duty of care, legislative and non-disciminatory service obligations.

Afetr successful completion of this nationally recognised qualification, you’ll be equipped to work in a variety of health support roles — in jobs that help people access care and feel supported.

Entry requirements

There are no entry requirements for the HLT33115 Certificate III in Health Services Assistance qualification.

Duration:
12 months
Work placement:
There are no minimum hours required for this qualification
Delivery options:
Work-based or blended
Entry requirements:
There are no entry requirements for this qualifications
Suitable for:
New and experienced students
Enrolment options:
l
Traineeship, VET in Schools or Direct Enrolment

Units of Competency

The HLT33115 Certificate III in Health Services Assistance qualification includes 15 units of competency: 7 core units and 8 elective units.

CHCCOM005 Communicate and work in health or community services

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

HLTWHS001 Participate in workplace health and safety

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.

CHCDIV001 Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

BSBWOR301 Organise personal work priorities and development

This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

CHCLEG001 Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

BSBMED301 Interpret and apply medical terminology appropriately

This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

HLTAAP001 Recognise healthy body systems

This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

CHCCCS002 Assist with movement

This unit describes the skills and knowledge required to support people who require assistance with basic physical movement which may be due to incapacity.

CHCCCS020 Respond effectively to behaviours of concern

This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

HLTINF006 Apply basic principles and practices of infection prevention and control

This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

CHCPRP005 Engage with health professionals and the health system

This unit describes the skills and knowledge required to work within the health care system and engage effectively with other health professionals, including writing referral reports.

CHCCCS010 Maintain a high standard of service

This unit describes the skills and knowledge to deliver and maintain a high standard of service.

CHCCCS026 Transport individuals

This unit describes the skills and knowledge required to provide safe, timely and efficient transportation of people from one location to another at a particular site, or to other sites.

CHCAGE007 Recognise and report risk of falls

This unit describes the performance outcomes, skills and knowledge required to work in partnership with a person and their family, carer or others identified by the person to recognise and report the risk of falls.

HLTAID011 Provide First Aid

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.

  • CHCCOM005 Communicate and work in health or community services
  • HLTWHS001 Participate in workplace health and safety
  • CHCDIV001 Work with diverse people
  • BSBWOR301 Organise personal work priorities and development
  • CHCLEG001 Work legally and ethically
  • BSBMED301 Interpret and apply medical terminology appropriately
  • HLTAAP001 Recognise healthy body systems
  • CHCCCS002 Assist with movement
  • CHCCCS020 Respond effectively to behaviours of concern
  • HLTINF006 Apply basic principles and practices of infection prevention and control
  • CHCPRP005 Engage with health professionals and the health system
  • CHCCCS010 Maintain a high standard of service
  • CHCCCS026 Transport individuals
  • CHCAGE007 Recognise and report risk of falls
  • HLTAID011 Provide First Aid

Suitability Information

It’s important to make sure a course is the right fit for you before enrolling so you can set yourself up for success from the start. Taking the time to review the entry requirements, study commitments, learning outcomes and work placement expectations helps you understand what’s involved and whether it aligns with your goals, strengths and availability. This ensures you’re confident in your choice, motivated to complete the qualification, and prepared for the type of work or further study it leads to.

Review our suitability information below to find out if the HLT33115 Certificate III in Health Services Assistance is a good option for you.

Common skills required

Personal qualities

Resources required

Considerations

Workplace requirements

Suitability Information

It’s important to make sure a course is the right fit for you before enrolling so you can set yourself up for success from the start. Taking the time to review the entry requirements, study commitments, learning outcomes and work placement expectations helps you understand what’s involved and whether it aligns with your goals, strengths and availability. This ensures you’re confident in your choice, motivated to complete the qualification, and prepared for the type of work or further study it leads to.

Review our suitability information below to find out if the HLT33115 Certificate III in Health Services Assistance is a good option for you.

Common Skills Required
  • Understand and follow instructions for clinical support tasks under supervision.
  • Read basic care plans, hospital procedures, and safety protocols.
  • Keep accurate records like patient movements and cleaning schedules
  • Communicate clearly with patients, nurses, and allied health professionals.
  • Use basic maths to measure things like weight, temperature, and fluid levels.
Personal Qualities Recommended
  • Professional and respectful – You maintain privacy and dignity in patient care.
  • Team Player – Works under the direction of health professionals
  • Organised and efficient – You manage multiple tasks and routines.
  • Empathy and Care – Supports patients physically and emotionally with dignity.
  • Resilience – Capable of working in busy or confronting environments like hospitals or aged care.
Workplace Requirements
  • This qualification has no minimum hours of work placement required.
Resources Required
  • Computer and internet access
Considerations

This qualification may contain content, concepts and scenarios that may be distressing to some. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.

To be prepared for this course, we recommend that you have:

  • Reasonable Language, Literacy, Numeracy and Digital skills (LLND)
  • A computer with fast and reliable internet access
  • Technology skills to access and navigate the internet
  • The ability to create, open and save electronic files
  • Some experience using computer software such as (Microsoft Word, Teams)
  • Confidence to work independently
  • You will be asked to complete a Language, Literacy, Numeracy & Digital (LLND) skills assessment to create your individualised learning plan and ensure your LLND skills will meet the requirements of the course.

Course Fee Information

All course fees are determined by individual eligibility, and availability of Government-subsidised training pathways. You can check your eligibility through our Student Enquiry Form or, if you proceed straight to enrolment, your course fee will be provided to you before we accept your enrolment. All enrolments require a $300 initial payment (this is taken off the total course fee) which is payable within 3 weeks from the acceptance of enrolment. For all remaining fees payable, we offer flexible direct debit payment plan options.

Our full Fee Administration Policy is available in the Student and Employer Handbook.

Non-subsidised course fee:

$7,900

New Entrant Traineeship:

$0*

School Based Traineeship:

$0*

* This training is subsidised by the NSW Government. Eligibility criteria applies under the NSW Smart and Skilled program.

Studying with KARBEN

Delivery Options

Work-based

A work-based delivery model is a style of learning where formal study is blended with hands-on experience in a real work environment. In this model, students gain skills and knowledge on the job, by performing real tasks under supervision, while also receiving structured guidance from a qualified Trainer or Assessor. It allows learners to apply what they’re learning directly to their everyday work, making the training practical, relevant, and tailored to the specific role or industry.

Blended

A blended delivery model combines different learning methods to give learners flexibility to manage their studies around work and other commitments, while also offering diverse opportunities to gain and demonstrate their skills and knowledge. Our blended delivery is a combination of workshops, work-based and distance-learning.

Enrolment Options

Traineeship

This qualification is available as a Traineeship. Traineeships are employment-based training arrangements that combine paid employment with formal training through a Registered Training Organisation (RTO). Traineeships can be full time, part-time, or school-based. A traineeship may be Government-subsidised or fee-for-service, based on eligibility.

For more information about Traineeships, click here.

Direct Enrolment

All of our qualifications can be completed by an individual, independant of their employment arrangements. If the qualification, requires work palacement, this may be completed as part of the students paid work, if the workplace is able to provide suitable opportunities that meet the requirements of the qualification. This type of enrolment may be fee-for-service or Government-subsidised.

VET in Schools

This qualification is available through a VET in Schools pathway. VET Courses provide an opportunity for students undertaking the final years of schooling to achieve a Nationally Recognised qualification or statement of attainment whilst completing their Higher School Certificate. As part of our VET in Schools program, we offer both School Based Traineeships and EVET. This type of enrolment may be fee-for-service or Government-subsidised, based on eligibility and the school sector.

For more information about VET in Schools, click here.

Student Support

At KARBEN, we’re committed to helping every learner succeed. Whether you’re studying in the workplace, online, or in person, you’ll have access to a wide range of support designed to keep you on track and confident throughout your learning journey.

Planned contact with Trainers and Assessors
Accessible learning resources
Workshops and skills sessions
Student Mentor support
Literacy and learning support
Feedback and progress updates
Flexible learning options
Practical and work placement support

Employer Support

At KARBEN, we work closely with employers to make training simple, flexible, and effective – supporting both the student and the workplace from enrolment through to completion.

Dedicated Client Services support
Regular communication and progress updates
Onsite visits and support
Tailored training solutions
Flexible delivery options
Access to resources

HLT33115 Certificate III in Health Services Assistance

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