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CHC32015 Certificate III in Community Services

Individual Support

CHC32015 Certificate III in Community Services

Nationally Recognised Training

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

This qualification does not have a minimum mandatory work placement requirement however, students undertaking CHCVOL001 Be an effective volunteer require the successful completion of at least 20 hours in an organisation with a structured volunteer program.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Subsidised Course Fees

This training is subsidised by the NSW Government. Eligibility criteria applies under NSW Smart and Skilled. Eligibility will be checked and a course fee confirmed prior to enrolment.

New Entrant Traineeship $0
School Based Traineeship $0
Fee Free Scholarship $0
Fee Exemption $0
Fee-free Training^ $0
Concession $240
First Qualification $1,450
Second Qualification $1,750

^Training in priority qualifications is fee-free and fully funded by the NSW and Commonwealth governments.

Non-subsidised Course Fees

VET in Schools (EVET)  $P.O.A

Qualification Information

Units of Competency

12 Units to be completed in total: 5 CORE and 7 ELECTIVE units of competency

Unit Code Unit Title Core / Elective
CHCCOM005 Communicate and work in health or community services Core
CHCDIV001 Work with diverse people Core
HLTWHS002 Follow safe work practices for direct client care Core
HLTWHS006 Manage personal stressors in the work environment Core
CHCPRT001 Manage personal stressors in the work environment Elective
BSBWOR301 Organise personal work priorities and development Elective
CHCADV001 Facilitate the interests and rights of clients Elective
BSBINM301 Organise workplace information Elective
CHCVOL001 Be an effective volunteer Elective
CHCGRP001 Support group activities Elective
CHCCCS016 Respond to client needs Core
CHCLEG001 Work legally and ethically Elective

Credit can be applied for previously completed units of competency.

Work placement

This qualification does not have a minimum mandatory work placement requirement however, students undertaking CHCVOL001 Be an effective volunteer require the successful completion of at least 20 hours in an organisation with a structured volunteer program.

Work placement opportunities will be identified as part of the enrolment process and students requiring to undertake work placement will be supported to complete this once all necessary milestones have been met.

Outcomes and Career Pathways

Job Roles & Titles Relevant to this Qualification

Upon successful completion of this qualification, occupational titles may include:

  • Support Worker
  • Youth Worker
  • Social Worker
  • Mental Health Support Worker
  • Disability Support Worker
Career Pathways

Working in the Community Services industry can be an incredibly rewarding career with a wide range of opportunities.

People who successfully complete this course may choose to continue their studies by completing a Certificate IV qualification or specialising in a particular area such as ageing, disability or home and community care.

As much of the skills and knowledge that you will learn through a career in Community Services are transferrable, this is a great industry for those considering a future career in roles such as nursing or other allied health professions such as occupational therapy, podiatry, social work, psychology or physiotherapy.

Enrolment Options

This qualification can be undertaken through a range of enrolment options including a traineeship, Smart & Skilled entitlement model, fee-for-service enrolment or other Government funded options. More information relating to these options can be found below: 

Traineeship

A traineeship combines on-the-job work and formal training with a Registered Training Organisation (RTO) to obtain a nationally recognised qualification. Traineeships can be undertaken by fulltime and part-time employees and may attract government subsidies based on eligibility criteria.

New entrant traineeship Existing worker traineeship
Fee-free available* Yes No
Subsidised fees available* Yes No
Employer incentives available* Yes Yes
Employment status Fulltime or Part time Fulltime or Part time
Minimum employment hours 15 hours per week 15 hours per week
Enrolment duration 12  months 12 months
Competency-based completion available Yes Yes
Course fee* $0 – $1,000 $P.O.A

*Eligibility criteria applies

This training is subsidised by the NSW Government.

VET in Schools Pathways

Vocational Education Training courses (VET Courses) provide an opportunity to achieve a Nationally Recognised qualification or statement of attainment across a broad range of industries, whilst completing your Higher School Certificate. Both VET in Schools options offer direct pathways to further education employment for students, as well as provide a number of benefits to Stage 6 students; however it is important to know the difference between them so that you can chose the right program for you.

The School Based Traineeship (SBAT) program combines paid work, school and a VET qualification, assisting you to gain valuable work skills and experience while you are studying. Instead of completing work placement in blocks, an SBAT completes one day a week in paid employment with their employer in their chosen industry.

School Based Traineeship (SBAT)
Fee-free scholarships available* Yes
Subsidised fees available* Yes
Employer incentives available* Yes
Employment status Part time
Minimum employment hours 7 hours per week
Enrolment duration 24 months
Competency-based completion available Yes
Course fee* $0 – $1,000

*Eligibility criteria applies

This training is subsidised by the NSW Government.

EVET is an externally delivered VET course, delivered by a Registered Training Organisation like KARBEN Training Solutions (KTS). An EVET course is delivered as a school subject and will include a mandatory work placement component where you can put your classroom learning into practice!

VET in Schools (EVET)
Fee-free scholarships available* No
Subsidised fees available* No
Employer incentives available* No
Employment status NA
Minimum employment hours NA
Enrolment duration 12 months
Competency-based completion available Yes
Course fee* $P.O.A
Smart and Skilled Entitlement

Smart and Skilled provides eligible students with access to Government-subsidised training.

Smart and Skilled Entitlement Enrolment (EFQ)
Fee-free scholarships available* Yes
Subsidised fees available* Yes
Employer incentives available* No
Employment status N/A
Minimum employment hours N/A
Enrolment duration 12 months
Competency-based completion available Yes
Course fee* $0 – $1,750

*Eligibility criteria applies

This training is subsidised by the NSW Government.

Fee-for-service

Fee-for-service enrolments are available for those who are not eligible or do not wish the study through a Government-subsidised pathway.

Fee-for-service Enrolment (FFS)
Fee-free scholarships available No
Subsidised fees available No
Employer incentives available No
Employment status N/A
Minimum employment hours N/A
Enrolment duration 12 months
Competency-based completion available Yes
Course fee $P.O.A

 

Other options

There may be availability to complete this qualification (in part) through other NSW Government funded pathways including part qualification and pre-vocational programs. In order to access these pathways, an application must be made to the Department with employer support. The duration, commencement/completion dates and units of competency will be identified throughout the application process.

Additionally, there may be availability to study Skill Sets relating to this qualification.

Please contact our team to enquire.

Delivery Pathways

Traineeships

This pathway is for learners undertaking study as part of a signed training contract with their Employer and includes planned site visits.

Work-based

This pathway is for learners employed within the industry and undertaking study with employer support outside of a traineeship.

Classroom delivery

Learning occurs through face-to-face or virtual sessions including weekday, evening and Saturday sessions.

Blended delivery

Learning occurs through a combination of classroom sessions, work-based, virtual and/or distance delivery.

Studying with KARBEN

At KARBEN Training Solutions, we pride ourselves on the support we offer to both students and employers throughout the learning journey.

Student Support
  • Planned contact with a Trainer/Assessor
  • Planned contact with a Student Mentor
  • Access to our dedicated Student Mentors via phone, email and face-to-face by appointment*
  • Affordable study sessions
  • Access to a Student Portal
  • Access to the KTS Resource Library
  • Regular enrolment updates including assessment outcomes and feedback

* Refer to the Student and Employer Handbook for more information.

Employer Support
  • Planned contact with a Trainer/Assessor*
  • Dedicated Client Services Representative
  • Formal review of traineeship program every 12 months
  • Access to an Employer Portal
  • Written feedback after each site visit*
  • Regular enrolment updates for students including assessment outcomes and feedback*

*Where a student is studying through a traineeship pathway or has provided authority to release information.

Payment Options

 Upon successful completion of the enrolment process, an invoice will be issued via email.

Payment plans are available.

Please see our Student and Employer Handbook for Fee Schedule and payment plan options.

How to Enrol

Our pre-enrolment process ensures that you are provided with information to make an informed choice about your studies before making a formal commitment. This process is summarised below and must be completed before we accept your enrolment:

Step 1: Enquire

Contact us to discuss your training needs or simply complete an enquiry on our website.

Step 2: Check eligibility

Complete an eligibility form to see what pathways are available to you and receive an obligation-free quote.

Step 3: Choose your path

Decide how you want to study and what funding pathway you’d like to study through.

Step 4: Enrol

Complete our enrolment process and set a plan for your studies in consultation with a KTS Trainer.

Fact Sheets and Brochures

Related Qualifications and Links

Individual Support (Ageing)

Individual Support (Disability)

First Aid Courses

School Based Traineeships

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