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BSB30120 Certificate III in Business

School Age Education and Care

BSB30120 Certificate III in Business

Nationally Recognised Training

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

The Certificate III In Business may be completed through a Smart and Skilled Traineeship / Entitlement pathway, VET in Schools (SBAT or EVET pathway) or a Fee for Service enrolment.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Subsidised Course Fees

This training is subsidised by the NSW Government. Eligibility criteria applies under NSW Smart and Skilled. Eligibility will be checked and a course fee confirmed prior to enrolment.

New Entrant Traineeship $0
School Based Traineeship $0
Fee Free Scholarship $0
Fee Exemption $0
First Qualification $1,320
Second Qualification $1,580

Non-subsidised Course Fees

VET in Schools (EVET) $P.O.A

Qualification Information

Units of Competency

13 Units to be completed in total: 6 CORE and 7 ELECTIVE units of competency

Unit Code Unit Title Core / Elective
BSBCRT311 Apply critical thinking skills in a team environment Core
BSBPEF201 Support personal wellbeing in the workplace Core
BSBSUS211 Participate in sustainable work practices Core
BSBTWK301 Use inclusive work practices Core
BSBWHS311 Assist with maintaining workplace safety Core
BSBXCM301 Engage in workplace communication Core

Elective units selected based on desired work role outcomes and specialisation streams.

Credit can be applied for previously completed units of competency.

Outcomes and Career Pathways

Job Roles & Titles Relevant to this Qualification

Upon successful completion of this qualification, occupational titles may include:

  • Administrative Assistant
  • Administration Officer
  • Customer Service Assistant
  • Records Assistant
  • Medical Receptionist
  • Office Assistant
Career Pathways

Working in a Business environment can be an incredibly rewarding career with a wide range of advancement and specialisation opportunities.

People who successfully complete this course may choose to continue their studies by completing a higher qualification in Business or Leadership and Management. People may also choose to continue on to university to complete a Bachelor of Business.

As much of the skills and knowledge that you will learn through a career in Business are transferrable, this is a great industry for those considering a future career in administrative, customer engagement, medical or records.

Enrolment Options

This qualification can be undertaken through a range of enrolment options including a traineeship, Smart & Skilled entitlement model, fee-for-service enrolment or other Government funded options. More information relating to these options can be found below: 


A traineeship combines on-the-job work and formal training with a Registered Training Organisation (RTO) to obtain a nationally recognised qualification. Traineeships can be undertaken by fulltime and part-time employees and may attract government subsidies based on eligibility criteria.

New entrant traineeship Existing worker traineeship
Fee-free available* Yes No
Subsidised fees available* Yes No
Employer incentives available* Yes Yes
Employment status Fulltime or Part time Fulltime or Part time
Minimum employment hours 15 per week 15 per week
Enrolment duration 12 – 24 months 12 – 24 months
Competency-based completion available Yes Yes
Course fee* $0 – $1,000 $P.O.A

*Eligibility criteria applies

This training is subsidised by the NSW Government.

VET in Schools Pathways

Vocational Education Training courses (VET Courses) provide an opportunity to achieve a Nationally Recognised qualification or statement of attainment across a broad range of industries, whilst completing your Higher School Certificate. Both VET in Schools options offer direct pathways to further education employment for students, as well as provide a number of benefits to Stage 6 students; however it is important to know the difference between them so that you can chose the right program for you.

The School Based Traineeship (SBAT) program combines paid work, school and a VET qualification, assisting you to gain valuable work skills and experience while you are studying. Instead of completing work placement in blocks, an SBAT completes one day a week in paid employment with their employer in their chosen industry.

School Based Traineeship (SBAT)
Fee-free scholarships available* Yes
Subsidised fees available* Yes
Employer incentives available* Yes
Employment status Part time
Minimum employment hours 7 hours per week
Enrolment duration 24 months
Competency-based completion available Yes
Course fee* $0 – $1,000

*Eligibility criteria applies

This training is subsidised by the NSW Government.

EVET is an externally delivered VET course, delivered by a Registered Training Organisation like KARBEN Training Solutions (KTS). An EVET course is delivered as a school subject and will include a mandatory work placement component where you can put your classroom learning into practice!

VET in Schools (EVET)
Fee-free scholarships available* No
Subsidised fees available* No
Employer incentives available* No
Employment status NA
Minimum employment hours NA
Enrolment duration 12 months
Competency-based completion available Yes
Course fee* $P.O.A


Smart and Skilled Entitlement

Smart and Skilled provides eligible students with access to Government-subsidised training.

Smart and Skilled Entitlement Enrolment (EFQ)
Fee-free scholarships available* Yes
Subsidised fees available* Yes
Employer incentives available* No
Employment status N/A
Minimum employment hours N/A
Enrolment duration 12 months
Competency-based completion available Yes
Course fee* $0 – $1,580

*Eligibility criteria applies

This training is subsidised by the NSW Government.


Fee-for-service enrolments are available for those who are not eligible or do not wish the study through a Government-subsidised pathway.

Fee-for-service Enrolment (FFS)
Fee-free scholarships available No
Subsidised fees available No
Employer incentives available No
Employment status N/A
Minimum employment hours N/A
Enrolment duration 12 months
Competency-based completion available Yes
Course fee $P.O.A


Other options

There may be availability to complete this qualification (in part) through other NSW Government funded pathways including part qualification and pre-vocational programs. In order to access these pathways, an application must be made to the Department with employer support. The duration, commencement/completion dates and units of competency will be identified throughout the application process.

Additionally, there may be availability to study Skill Sets relating to this qualification.

Please contact our team to enquire.

Delivery Pathways


This pathway is for learners undertaking study as part of a signed training contract with their Employer and includes planned site visits.


This pathway is for learners employed within the industry and undertaking study with employer support outside of a traineeship.

Classroom delivery

Learning occurs through face-to-face or virtual sessions including weekday, evening and Saturday sessions.

Blended delivery

Learning occurs through a combination of classroom sessions, work-based, virtual and/or distance delivery.

Studying with KARBEN

At KARBEN Training Solutions, we pride ourselves on the support we offer to both students and employers throughout the learning journey.

Student Support
  • Planned contact with a Trainer/Assessor
  • Planned contact with a Student Mentor
  • Access to our dedicated Student Mentors via phone, email and face-to-face by appointment*
  • Affordable study sessions
  • Access to a Student Portal
  • Access to the KTS Resource Library
  • Regular enrolment updates including assessment outcomes and feedback

* Refer to the Student and Employer Handbook for more information.

Employer Support
  • Planned contact with a Trainer/Assessor*
  • Dedicated Client Services Representative
  • Formal review of traineeship program every 12 months
  • Access to an Employer Portal
  • Written feedback after each site visit*
  • Regular enrolment updates for students including assessment outcomes and feedback*

*Where a student is studying through a traineeship pathway or has provided authority to release information.

Payment Options

 Upon successful completion of the enrolment process, an invoice will be issued via email.

Payment plans are available.

Please see our Student and Employer Handbook for Fee Schedule and payment plan options.

How to Enrol

Our pre-enrolment process ensures that you are provided with information to make an informed choice about your studies before making a formal commitment. This process is summarised below and must be completed before we accept your enrolment:

Step 1: Enquire

Contact us to discuss your training needs or simply complete an enquiry on our website.

Step 2: Check eligibility

Complete an eligibility form to see what pathways are available to you and receive an obligation-free quote.

Step 3: Choose your path

Decide how you want to study and what funding pathway you’d like to study through.

Step 4: Enrol

Complete our enrolment process and set a plan for your studies in consultation with a KTS Trainer.

Fact Sheets and Brochures

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