12 months
12 Units of Competency
Blended delivery
Payment plans available
Enrol now, start today
Nationally Recognised
ABOUT THE QUALIFICATION
BSB40520 Certificate IV in Leadership and Management
The BSB40520 Certificate IV in Leadership and Management helps you grow from being an individual contributor into someone who can lead, guide and support others. You’ll learn to coordinate operations, plan and monitor team activity, communicate clearly with colleagues, guide workplace relationships, and make informed decisions when problems arise.
By the end, you’ll be equipped with a nationally recognised qualification that prepares you to have a stronger voice, more responsibility, and better opportunities for career growth. This qualification can open doors across many industries, putting you in a position to shape how work gets done and help others succeed.
Entry requirements
There are no entry requirements for the BSB40520 Certificate IV in Leadership and Management qualification.
Duration:
12 months
Work placement:
There are no minimum hours required for this qualification
Delivery options:
Work-based or blended
Entry requirements:
There are no entry requirements for this qualifications
Suitable for:
New and experienced Leaders
Enrolment options:
Traineeship or Direct Enrolment
Units of Competency
The BSB40520 Certificate IV in Leadership and Management qualification includes 12 units of competency: 5 core units and 7 elective units.
BSBLDR411 Demonstrate leadership in the workplace
This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.
BSBLDR413 Lead effective workplace relationships
This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.
BSBOPS402 Coordinate business operational plans
This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.
BSBXCM401 Apply communication strategies in the workplace
This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
BSBXTW401 Lead and facilitate a team
This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.
BSBCMM412 Lead difficult conversations
This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
BSBLDR412 Communicate effectively as a workplace leader
This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.
BSBLDR414 Lead team effectiveness
This unit describes the skills, knowledge and outcomes required to lead the performance of a team and to develop team cohesion.
BSBPEF402 Develop personal work priorities
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
BSBHRM413 Support the learning and development of teams and individuals
This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.
BSBWHS411 Implement and monitor WHS policies, procedures and programs
This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
BSBOPS404 Implement customer service strategies
This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.
- BSBLDR411 Demonstrate leadership in the workplace
- BSBLDR413 Lead effective workplace relationships
- BSBOPS402 Coordinate business operational plans
- BSBXCM401 Apply communication strategies in the workplace
- BSBXTW401 Lead and facilitate a team
- BSBCMM412 Lead difficult conversations
- BSBLDR412 Communicate effectively as a workplace leader
- BSBLDR414 Lead team effectiveness
- BSBPEF402 Develop personal work priorities
- BSBHRM413 Support the learning and development of teams and individuals
- BSBWHS411 Implement and monitor WHS policies, procedures and programs
- BSBOPS404 Implement customer service strategies
Suitability Information
It’s important to make sure a course is the right fit for you before enrolling so you can set yourself up for success from the start. Taking the time to review the entry requirements, study commitments, learning outcomes and work placement expectations helps you understand what’s involved and whether it aligns with your goals, strengths and availability. This ensures you’re confident in your choice, motivated to complete the qualification, and prepared for the type of work or further study it leads to.
Review our suitability information below to find out if the BSB40520 Certificate IV in Leadership and Management is a good option for you.
Common skills required
Personal qualities
Resources required
Considerations
Workplace requirements
Suitability Information
It’s important to make sure a course is the right fit for you before enrolling so you can set yourself up for success from the start. Taking the time to review the entry requirements, study commitments, learning outcomes and work placement expectations helps you understand what’s involved and whether it aligns with your goals, strengths and availability. This ensures you’re confident in your choice, motivated to complete the qualification, and prepared for the type of work or further study it leads to.
Review our suitability information below to find out if the BSB40520 Certificate IV in Leadership and Management is a good option for you.
Common Skills Required
- Lead teams and provide constructive feedback,
- Manage conflict and encourage collaboration.
- Read and interpret workplace policies, KPIs, performance data, and compliance documents.
- Prepare reports, meeting minutes, rosters, and improvement plans using appropriate business writing.
- Communicate clearly across teams, departments, and stakeholders with influence and professionalism.
- Use numeracy in workforce planning, budgets, resource allocation, and performance analysis.
Personal Qualities Recommended
- Leadership Capability – Guides and motivates others to meet organisational goals.
- Confidence and Accountability – Takes ownership of decisions and outcomes.
- Analytical Thinking – Interprets business performance and identifies opportunities for improvement.
- Resilience and Adaptability – Deals constructively with change and workplace pressure.
- Professional Integrity – Applies ethical decision-making and transparent communication.
Workplace Requirements
- This qualification has no minimum hours of work placement required.
Resources Required
- Computer and internet access
Considerations
To be prepared for this course, we recommend that you have:
- Reasonable Language, Literacy, Numeracy and Digital skills (LLND)
- A computer with fast and reliable internet access
- Technology skills to access and navigate the internet
- The ability to create, open and save electronic files
- Some experience using computer software such as (Microsoft Word, Teams)
- Confidence to work independently
- You will be asked to complete a Language, Literacy, Numeracy & Digital (LLND) skills assessment to create your individualised learning plan and ensure your LLND skills will meet the requirements of the course.
Common Skills Required
- Lead teams and provide constructive feedback,
- Manage conflict and encourage collaboration.
- Read and interpret workplace policies, KPIs, performance data, and compliance documents.
- Prepare reports, meeting minutes, rosters, and improvement plans using appropriate business writing.
- Communicate clearly across teams, departments, and stakeholders with influence and professionalism.
- Use numeracy in workforce planning, budgets, resource allocation, and performance analysis.
Personal Qualities Recommended
- Leadership Capability – Guides and motivates others to meet organisational goals.
- Confidence and Accountability – Takes ownership of decisions and outcomes.
- Analytical Thinking – Interprets business performance and identifies opportunities for improvement.
- Resilience and Adaptability – Deals constructively with change and workplace pressure.
- Professional Integrity – Applies ethical decision-making and transparent communication.
Resources Required
- Computer and internet access
Workplace Requirements
- This qualification has no minimum hours of work placement required.
Considerations
To be prepared for this course, we recommend that you have:
- Reasonable Language, Literacy, Numeracy and Digital skills (LLND)
- A computer with fast and reliable internet access
- Technology skills to access and navigate the internet
- The ability to create, open and save electronic files
- Some experience using computer software such as (Microsoft Word, Teams)
- Confidence to work independently
- You will be asked to complete a Language, Literacy, Numeracy & Digital (LLND) skills assessment to create your individualised learning plan and ensure your LLND skills will meet the requirements of the course.
Course Fee Information
All course fees are determined by individual eligibility, and availability of Government-subsidised training pathways. You can check your eligibility through our Student Enquiry Form or, if you proceed straight to enrolment, your course fee will be provided to you before we accept your enrolment. All enrolments require a $300 initial payment (this is taken off the total course fee) which is payable within 3 weeks from the acceptance of enrolment. For all remaining fees payable, we offer flexible direct debit payment plan options.
Our full Fee Administration Policy is available in the Student and Employer Handbook.
Non-subsidised course fee:
$5,000
New Entrant Traineeship:
$0*
School Based Traineeship:
$0*
Entitlement Enrolment:
$0 – $1,850*
* This training is subsidised by the NSW Government. Eligibility criteria applies under the NSW Smart and Skilled program.
Studying with KARBEN
Delivery Options
Enrolment Options
Student Support
At KARBEN, we’re committed to helping every learner succeed. Whether you’re studying in the workplace, online, or in person, you’ll have access to a wide range of support designed to keep you on track and confident throughout your learning journey.
Planned contact with Trainers and Assessors
Accessible learning resources
Workshops and skills sessions
Student Mentor support
Literacy and learning support
Feedback and progress updates
Flexible learning options
Practical and work placement support
Employer Support
At KARBEN, we work closely with employers to make training simple, flexible, and effective – supporting both the student and the workplace from enrolment through to completion.
Dedicated Client Services support
Regular communication and progress updates
Onsite visits and support
Tailored training solutions
Flexible delivery options
Access to resources
BSB40520 Certificate IV in Leadership and Management